SUPPORTING KEYWORKERS AND CUSTOMERS DURING THE COVID CRISIS
Last Updated 30-3-20
In accordance with government guidelines, All Tyres Whitstable & Faversham provide a vital service in keeping the public mobile, and as such both our branches currently remain open. However we are introducing new policies and procedures that will be strictly enforced during the COVID-19 Coronavirus crisis.
• ABSOLUTE PRIORITY WILL BE GIVEN TO KEY WORKERS
This includes NHS staff, carers, response staff and those operating essential delivery vehicles
• NHS AND EMERGENCY RESPONSE WORKERS 5% DISCOUNT
We are proud to offer an automatic 5% discount to all workers in this category for the amazing job they are doing to help us
• FREE COLLECTION & DELIVERY FOR VULNERABLE OR THOSE IN THE AT RISK CATEGORIES
If you are elderly (70+), considered vulnerable or simply self isolating because you are at risk, we will collect and return your vehicle free of charge. Your vehicle will be returned fully sanitised, your documents left in a sanitised wallet on the seat and your keys returned in a sanitised bag. Our staff will operate a full contact free procedure throughout.
• RECEPTION & SOCIAL DISTANCING
Whilst we are able to, both branches remain open for business. However we will have a strict policy of ONE CUSTOMER in the reception area at any one time and will be operating contact free procedures. Customers will be required to use our provided hand sanitiser and where possible use debit/credit card payments to avoid cash handling. We also encourage you to book and pay online to minimise contact with our staff. Your keys and documents will be returned in a sanitised bag and your vehicle will be sanitised before leaving.
All Tyres & Wheels LLP are your local tyre supply and fitting centre serving Whitstable, Faversham and all surrounding areas. Offering personal service and local knowledge along with an excellent range of tyre brands from the worlds leading manufacturers, priced to suit all pockets and vehicles. We are a Pirelli Keypoint Centre and a Point-S approved supplier.
As well as tyres we also offer wheels, batteries and wheel balancing / four wheel tracking with customer print out. We are specialists in TPMS and our new branch at Faversham offers additional services such as brakes, exhausts and MOT testing.